• Business Development Representative

    Teichert Construction
    Job Description
    Purpose
    The purpose of this role is to actively seek new work and maintain and nurture existing customer relations to increase business for the Company.   Specifically, this role assists in managing and developing new and existing customer relationships to maintain the business, acts as a liaison for internal and external customers to provide a channel of communication, and provides market and forecast information to the business unit and company for planning purposes.

    Essential Duties & Responsibilities
    -     Actively supports the achievement of business unit goals and objectives by staying abreast of and evaluating trends in the industry.   Also supports the business unit’s activities to remain focused on short and long range goals, customer feedback, and continuously strives to improve day-to-day processes and practices.
    -     Establishes, promotes, and protects Teichert’s values including diversity, teamwork, fair work environment, and respect of others in order to maintain a “team” spirit within the business unit. Works and cooperates with other disciplines across company lines.
    -     Collaborates across business units and strives to build consistent business development practices and procedures, and customer service expectations.   Ensures policies, procedures, and standards are adhered to as well as protect the company’s interests.
    -     Promotes and protects the community perception of Teichert.
    -     Identifies and develops potential lines of business and new customer prospects to assist with creating new business opportunities.
    -     Focuses, builds and maintains positive working relationships with external clients, A/E representatives, and contractors.   Relationships result in increased business, repeat customers, and industry referrals. Communicates company policies, procedures, and standards.
    -     Gathers and provides market research, customer data, and feedback for the business units and uses information to make improvements to day-to-day processes and procedures.   Assists management on mark up strategies for jobs.
    -     Tracks competitors in the market to identify their work capacity to develop and maintain competitors’ profiles.
    -     Plans and/or hosts social events to assist in maintaining and developing customer relationships.
    -     Acts as a liaison between internal staff and external customers by attending meetings, providing a conduit of information, understanding mechanics of the jobs, working through possible challenges or pitfalls, and may assist in negotiating work.   Continuously tracks and updates the customer database to provide vital information for the Company.
    -     Provides timely and accurate post job information to determine customers’ current and future needs, job satisfaction, and other critical data for the business units to utilize as a performance measure.
    -     Timely submittal of data for the annual survey that assists in forecasting future business opportunities.
    -     Actively pursues and participates in industry related associations and trade groups as a marketing tool and networking for Teichert.
    -     Assists in achieving a zero injury culture through supporting safety programs and actively participating in appropriate safety meetings and training sessions to maintain a safe, healthy work environment and meet corporate safety standards.
    -     Completes internal administrative organization and documentation, including project logs, files, records and reports pertaining to Business Development function.   May include post job surveys, contributes to written and up-to-date estimating guidelines, manuals, and policies and procedures.

    Role Qualifications & Requirements

    Education:
    - Bachelor’s degree in Construction Management, Civil Engineering, Business Administration, or equivalent combination of technical training and related experience

    Experience & Industry Expertise:
    - Minimum of 10 years' experience in business development, construction, or equivalent combination of technical training and related experience  
     
    Specific Job Requirements:
    - Successful completion of pre-employment drug, alcohol, and background investigation
    - Valid Driver’s License
    - Current on all company required safety training
    - Ability to preserve confidential and proprietary information and successfully avoid conflicts-of-interest
    - Ability to learn Teichert’s processes and procedures of business aspects and customer relations within one to two years of employment
    - Ability to gather and analyze data and other variables for proposing action plans and forecasting future business
    - Possesses a strong working knowledge of computers including Microsoft Office with emphasis on spreadsheet applications
    - Knowledge of company’s Standard Operating Policies and   Procedures
    - Occasional overnight travel
     
    Competencies
    -    Relationship Management
    -    Business Acumen
    -    Communications
    -    Organization and Management
    -    People Development
    -   Technology:   Microsoft Office
    -    Technical competence in construction

    Teichert is an Equal Opportunity Employer that considers all applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other protected status.  Teichert is an E-Verify Company.
    Contact Information
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